Copyright © 2016 Westfields - Terms & Conditions - Website design by Screen66 - All rights reserved Westfields


01782 503519


07794 458122



Postal Address


Clay Lake


Stoke-on-Trent ST9 9BT

Earliest arrival

Normally 1pm but we will always try to accommodate your needs subject to previous night bookings.

Latest arrival

Normally 10.00pm, but please ask in advance. We will always try to meet your requirements.

Vacate time

Normally by 10.00am but we can be flexible depending on following day bookings.

General policy

We are here simply to ensure that you have a relaxed and enjoyable stay. We have a beautiful home with many features originating in 1888 when the house was purchased and extended by Sydney Malkin a prominent local tile manufacturer whose family still exist as tile manufacturers in the USA.

Payment policy

Payments by cash, cheque, paypal and the following cards:-

Visa Debit/Delta, Visa Credit, Maestro/Switch, Mastercard

Incur no charge.

A deposit of 35% of the booking total is required in advance.

The deposit will be refunded, in part, according to the cancellation conditions. (See cancellation policy)

Full booking balance requires payment on departure.

Cancellation policy

If the booking is cancelled less than 30 days before arrival then a charge equal to the full booking amount will be made.

If the booking is cancelled 30 or more days before arrival then a chrge equal to 35% of the stay will be made.

In the event of a no show or booking reduction (after arrival date) no refund will be given.

Legal policy

We are small family business with considerable experience of looking after guests. Consequently we have very few rules and regulations, preferring to think the best of our guests until proven wrong! Westfields is a completely NON SMOKING environment and we do not house pets inside the house. We have an extensive car park capable of taking up to eight visitor cars, if parked sensibly. All cars are parked entirely at the owners risk.

Terms and Conditions